Help Me

Important:  If you have a problem with the Hardware,  (computer, Keyboard, Mouse, scanner or Printer, call the Lorain Digital Office.  If you have a problem with a teacher, the Angel system, Log on problems, IPOD problems, Neo Office problems, or other software problems, Please call the Treca Help Desk.

Click on your problem below or call:

Treca Help Desk  1-866-832-0377 or  Lorain Digital Office  282-4087

 

I KEEP GETTING A MESSAGE THAT MY HARD DRIVE IS ALMOST FULL.
(The problem is your ITunes music is taking up too much space on your Hard Drive. 
  You need to move the Itunes library to STUDENT STORAGE.

 

How do I take a SCREEN SHOT?

 

I can't connect to school.

 

I can't Log On.

 

I use High Speed with a router and am having problems connecting.

 

I have a Mini Mac and I can't get the Headphones to work.

 

A Keynote Presentation will not attach.

 

A document will not attach.
Make sure that you have saved the document as a (doc) file
not a NeoOffice file

 

How do I install a new version of NeoOffice.

 

How do I set up my Mac-mini.

 

NeoOffice Presentation (Powerpoint) Manual 

 

I want to use the NeoOffice PRESENTATION software for a report. (cheat sheet)

 

I want to use the TIMELINER software for a report.  (cheat sheet)

 

I can't type on a Neo Office Document.
Make sure that the document opened in Neo Office not  PREVIEW.
If it opened in the Preview program, see the next help file below.

 

When I click on a document, it will not open in Neo-Office, it opens in something else.
  How do I make it open in NeoOffice?

  

Help with Angel.
CALL THE HELP DESK

 

I can't get an Internet Link or URL to Load.
CALL THE HELP DESK

 

A software program will not load. Example: Destination Math, Kid Pix, NeoOffice, and Carnegie Math
CALL THE HELP DESK

 

I can't e-mail my teacher.
CALL THE HELP DESK

 

I can't put anything in the Drop Box.

CALL THE HELP DESK

 

My teacher doesn't get the assignment I put in the Drop Box.
CALL THE HELP DESK